Lantronix UDS1100 User's Guide download pdf (Page 67)

11: Troubleshooting and Contact Information

UDS1100 User Guide 67

Problems and Error Messages

Table 11-2. Problems and Error Messages

Problem/Message Reason Solution

When you issue the ARP –S

command in Windows, the "ARP

entry addition failed: 5" message

displays.

Your currently logged-in

user does not have the

correct rights to use this

command on this PC.

Have someone from your IT

department log you in with

sufficient rights.

When you attempt to assign an IP

address to the unit by the ARP

method, the "Press Enter to go into

Setup Mode" error "(described

below) message displays. Now

when you Telnet to the device

server, the connection fails.

When you Telnet to port 1

on the device server, you

are only assigning a

temporary IP address.

When you Telnet into port

9999 and do not press

Enter quickly, the device

server reboots, causing it to

lose the IP address.

Telnet back to Port 1. Wait for it to

fail, then Telnet to port 9999 again.

Make sure you press Enter

quickly.

When you Telnet to port 9999, the

"Press Enter to go into Setup Mode"

message displays. However,

nothing happens when you press

Enter, or your connection is closed.

You did not press Enter

quickly enough. You only

have 5 seconds to press

Enter before the connection

is closed.

Telnet to port 9999 again, but

press Enter as soon as you see

the "Press Enter to go into Setup

Mode" message.

You may have entered the

Ethernet address incorrectly

with the ARP command.

Confirm that the Ethernet address

that you entered with the ARP

command is correct. The Ethernet

address may only include numbers

0-9 and letters A-F. In Windows

and usually in Unix, the segments

of the Ethernet address are

separated by dashes. In some

forms of Unix, the Ethernet

address is segmented with colons.

The IP address you are

trying to assign is not on

your logical subnet.

Confirm that your PC has an IP

address and that it is in the same

logical subnet that you are trying to

assign to the device server.

When you Telnet to port 1 to assign

an IP address to the device server,

the Telnet window does not

respond for a long time.

The device server may not

be plugged into the network

properly.

Make sure that the Link LED is lit.

If the Link LED is not lit, then the

device server is not properly

plugged into the network.

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