Lantronix WiSpan User Manual download pdf (Page 40)

WiSpan User Guide 40

This chapter discusses how you can diagnose and fix errors quickly without having to

contact a dealer or Lantronix. It helps to connect a terminal to the setup port while

diagnosing an error to view summary messages that may display. When troubleshooting,

always ensure that the physical connections (power cable, network cable, and serial

cable) are secure.

Diagnostic LED States

Condition Status LED

Network controller error Blink 3x/4 seconds

Serial number storage

checksum error

Blink 4x/4 seconds

Duplicate IP address present Blink 5x/4 seconds

Setup menu active

Serial LED blinks 4 times, off for 2

seconds and then repeats.

Problems and Error Message

Problem/Message Reason Solution

Network Name (SSID) in the

WiSpan is not set or does not

match the Access Point (AP).

Verify Network Name (SSID) for

the WiSpan and AP are the same.

These are case-sensitive.

Cannot establish an

Infrastructure network

connection to the WiSpan.

The AP has WEP encryption

enabled and the WiSpan does

not or WEP authentication type

does not match the AP.

Enable WEP encryption in

WiSpan. Set encryption key and

authentication type to match the

AP. Ensure the key is in HEX

notation in both the AP and the

WiSpan.

When you Telnet to port 9999,

the Press Enter to go into Setup

Mode message displays.

However, nothing happens when

you press Enter, or your

connection is closed.

To enter Setup Mode by means

of Telnet, press the Enter key

within 5 seconds.

Telnet to port 9999 again and

press Enter as soon as you see

the Press Enter to go into Setup

Mode message.

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Lantronix WiSpan User Manual Page 40

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