Lantronix Printer LPS1-T User Manual Page 41
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A-1
A: Contact Information
If you are experiencing an error that is not listed in Appendix B: or if you are unable to fix
the error, contact your dealer or Lantronix Technical Support at 800-422-7044 (US) or 949-
453-3990. Technical Support is also available via Internet email at support@lantron-
ix.com.
A.1 Problem Report Procedure
When you report a problem, please provide the following information:
◆ Your name, and your company name, address, and phone number
◆ Lantronix MPS model number
◆ Lantronix MPS serial number
◆ Software version (use the Show Server command to display)
◆ Network configuration, including the information from a Netstat command
◆ Description of the problem
◆ Debug report (stack dump), if applicable
◆ Status of the unit when the problem occurred (please try to include information on
user and network activity at the time of the problem)
A.2 Full Contact Information
Address: 15353 Barranca Parkway, Irvine, CA 92618 USA
Phone: 949/453-3990
Fax: 949/453-3995
World Wide Web: http://www.lantronix.com
North American Direct Sales: 800/422-7055
North American Reseller Sales: 800/422-7015
North American Sales Fax: 949/450-7232
Internet: sales@lantronix.com
International Sales: 949/450-7227
International Sales Fax: 949/450-7231
Internet: [email protected]
Technical Support: 800/422-7044 or 949/453-3990
Technical Support Fax: 949/450-7226
Internet: support@lantronix.com
- MPS/LPS Installation Guide 1
- Contents 5
- Warranty Statement 7
- Declaration of Conformity 7
- 1: Introduction 9
- 2: Installation 11
- 2.2 Installing the MPS 12
- 3: Getting Started 15
- 3.2 Services 16
- 4: TCP/IP Configuration 17
- 4.2 LPR Printing 19
- 8 Enter the queue name 22
- 4.2.3 LPR on UNIX Hosts 23
- 4.2.2 LPR on Windows 95/98 23
- 4.2.4 LPR on AIX Hosts 24
- 4.2.5 LPR on HP Hosts 25
- 4.2.6 LPR on SCO UNIX Hosts 26
- 4.2.7 RTEL Functionality 27
- 5: NetWare Configuration 29
- Print Queues 30
- 5.4 PCONSOLE Print Queues 31
- 6: LAT Configuration 35
- 7: AppleTalk Configuration 37
- 8.1 DLC Configuration 39
- A: Contact Information 41
- B: Troubleshooting 43
- B.2 DHCP Troubleshooting 45
- B.3 BOOTP Troubleshooting 46
- B.4 RARP Troubleshooting 46
- B.5 Printing Problems 47
- B.5.2 Bitmap Graphics 48
- C: Pinouts 51
- D: Updating Software 53
- D.2 Reloading Software 54
- D.2.1.2 NetWare 55
- D.2.1.3 MOP 55
- E: Specifications 57
- E.2.2 Altitude 58
- E.2.3 Relative Humidity 58
- Frequently-used Commands 59
- F.2 Server Commands 60
- F.3 Port Commands 63
- F.4 Protocol Commands 65
- Warranty Statement 67
- Declaration of Conformity 69
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